HEAD, STUDENT EXPERIENCE OFFICE

Job Requirements

Requirements:

  •  Bachelor’s Degree in Marketing, Business Administration, Education Management, or a related field.

  • Minimum 5 years of experience in student recruitment, sales, or education management, with at least 2 years in a leadership role.

  •  Proven ability to lead and motivate a sales/recruitment team to achieve performance targets.

  •  Strong understanding of enrolment processeseducation marketing, and MQA compliance.

  •  Excellent communication, analytical, and strategic planning skills.

  •  Strong collaboration skills to work effectively with internal and external stakeholders.

  •  Willingness to work flexible hours and attend off-site recruitment activities as required.


Only shortlisted candidates will be notified.

 
Job Descriptions

Responsibilities:

  • Drive strategies and execution to achieve all quarterly and annual targets, particularly in new local enrolment goals.

  • Develop and implement sales plans; actively participate in student recruitment events, exhibitions, and outreach activities.

  • Build and lead a high-performance sales and student recruitment team, including facilitating recruitment, onboarding, and performance monitoring.

  • Plan and execute sales strategies and forecasts to achieve enrolment objectives within budget.

  • Evaluate and analyze team and individual performance against set goals.

  • Ensure all activities comply with SOPs, MQA standards, and institutional policies.

  • Enhance team knowledge and capability through training, workshops, and continuous development.

  • Collaborate closely with the Marketing Department to align promotional and recruitment activities, including roadshows and events.

  • Support other functional areas within the department when needed.

  • Perform other duties as assigned by the Principal or their representative.

Location
SEGi College Penang
 
Department
Sales
 
Employment Type
Permanent
 
Career Level
Manager
 
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